Supported Email Clients for Microsoft Office 365 (with Exchange Online plan)

Email Clients

Please find the list of compatible email clients below. Note, it's recommended to update your email client to the latest version for the best experience with SmartCloud Connect.

Email Client Supports Sync Supports Sidebar Add-In
Microsoft Outlook 2010, 2013, 2016 for Windows Yes Yes+Pin*
Microsoft Outlook 2016 for Mac Yes Yes
Microsoft Outlook Web Access Yes Yes
Microsoft OWA Native App for iOS or Android Yes Yes
Outlook for iOS Yes Yes
Any other desktop or mobile client  
that could be connected to Microsoft Exchange  
and supports folders and/or categories
Yes No

* What does 'Yes+Pin' mean? Sidebar Add-In could be 'pinned', so you do not need to reopen it each time browsing different emails or meetings in your email client.


Since SmartCloud Connect is cloud solution, it uses a browser to render its user interface. So, please check browser's compatibility and update your browser to the latest version for the best experience with SmartCloud Connect.
Browser Support
Chrome Full
Internet Explorer 11 Full
Safari (Including iOS version) Full
Android Mobile browser Full
Internet Explorer 10 Partial
Firefox Partial
Opera Partial
Internet Explorer 9 or lower No

Note: If your email client is Microsoft Outlook for Windows, please check Internet Explorer version because it renders the Sidebar Add-In in Outlook.

Still need help? Contact Us Contact Us